All our products ordered will be checked for its quality and accuracy before delivery. However, as a gesture of good will, we may allow you to return unsatisfactory products subject to the following:
If you found any quality or accuracy issue with your order, contact Jothi Store & Flower Shop customer support with your contact, order number, and reason to return at 63387008 or Whatsapp 89090752. When you return the products, the product(s) must be in their original packaging, if applicable, in the same condition it was received.
For products with warranty, Please approach the relevant local authorized service centre for assistance
For non-warranty products, return them to us with your receipt for an exchange or refund.
For wrongly purchased products that you wish to exchange, return to us with receipt and the product(s) must be in their original packaging, if applicable, in the same condition as it was received.
